Opening hours during the Christmas holidays:
19/12/2024 – 20/12/204
– Inventory (19/12/2024 limited dispatch of goods – 20/12/2024 no dispatch of goods).
Our customer service is available as usual.
23/12/2024 to 27/12/2024
– closed for company vacations.
30/12/2024
– our customer service is available until 14:30 (CET).
Due to the public holidays, there may be delays in processing your orders and inquiries as well as extended delivery times for parcel service providers and carriers.
From Thursday, 02/01/2025 we will be available for you again as usual.
Thank you for your understanding.
Your contact at Neuland
If you have a questions concerning our products and you need more details or a delivery date, then please take up contact with us via phone or email.
Your question will be answered fast and reliable by qualified people (not by bots).
Your message
Headquarter
Neuland GmbH & Co. KG
Am Kreuzacker 7
36124 Eichenzell
Germany
You will reach us during our opening hours as follows (except national holidays):
Sales & Customer Support (Germany):
Monday to Thursday from 8.00 to 16.00 (CET)
Friday from 8.00 to 14.00 (CET)
Phone: +49 6659 / 88-0
Fax: +49 6659 / 88-188
Contact:support-de@neuland.com
For your order: bestellung@neuland.com
International
Sales & Customer Support (international):
Monday to Thursday from 8.00 to 16.00 (CET)
Friday from 8.00 to 14.00 (CET)
Phone: +49 6659 / 88-99
Fax: +49 6659 / 88-499
E-Mail: support-in@neuland.com
Netherlands
Neuland Nederland
Damzigt 51
3454 PS De Meern
Postal address:
Postbus 202
3454 ZL De Meern
Sales & Customer Support Netherlands:
Monday to Thursday from 9.00 to 16.30 (CET)
Friday from 9.00 to 15.00 (CET)
Phone: +31 30 6665198
Email: support-nl@neuland.com
No stock and pick up possibility in Netherlands.
North America
Sales & Customer Support – North America as follows:
Monday to Friday
from 8am to 4pm (MST) – except national holidays.
Contact person: Ms. Josie Chan
Phone: +1-888-713-2333
Email: support-na@neuland.com
No stock and pick up possibility.
Our Partner Shops
Neuland AG
Buonaserstrasse 30
CH-6343 Rotkreuz
Onlineshop:
https://neuland.ch/
Trading time:
Monday to Friday from 8.00 to 12.00 (CET)
and 13.00 to 17.00 (CET)
Phone/Fax:
Phone: +41 41 767 21 41
Fax: +41 41 767 21 45
Contact: info@neuland.ch
Neuland & Co.GmbH
Valentingasse 20
A-1230 Wien
Onlineshop:
https://www.neuland.at/
Trading time:
Monday to Friday from 8.30 to 16.00 (CET)
Phone/Fax:
Phone: +43 1 889 84 51
Fax: +43 1 889 84 51-99
Contact: moderation@neuland.at
Discover
Neuland via GoogleMaps
You would like to experience your favorite products live or pick-up your ordered goods at Neuland Headquarter? We would love to welcome you.
Please download our route map or use the Google-Maps link.
See you soon!
Your virtual walk through the Neuland Playground
You can experience our Playground in many different ways - e.g. when you take part in a workshop, when you hold an event yourself and, of course, when you meet someone from our sales team and want to see and try out our products live and in color.
You can also explore all aspects of the Neuland Playground online right here. It's really easy, with a tour via Google 360 degrees. We look forward to seeing you.